NURS6221 Managing Human ResourcesWeek 1 Discussion Organizational FitWhat does it mean to “fit” within an organization? In considering nurse recruits, how important is it for a potential nurse hire to share the beliefs and values of the organization? Yet, is fit important in all areas? In what ways might different perspectives on quality nursing be welcome in a healthcare setting?These are all questions to consider as you prepare for this first Discussion. As a nurse executive, imagine interviewing three candidates for a specific job. The details of the position are not provided, only an assessment of each candidate’s basic qualifications. Consider your responses and perspectives on each candidate and how the concept of fit factors in your decision making.Photo Credit: Getty ImagesTo Prepare:Review the Learning Resources. Pay particular attention to information that explains the role of nurse executives in recruitment and selection of employees and guidance for determining applicant qualifications, such as stages of ability in developing specific skills.Consider the following scenarios of three candidates (A, B, and C) to interview. As a nurse executive, how would you view each?Candidate A has all the necessary competencies but discussion, during the personal interview, suggests that the individual may not be a team player or open to working in a collaborative environment.Candidate B lacks some of the necessary competencies but demonstrates clear evidence of being a team player and is comfortable in a collaborative environment.Candidate C went to the same nursing school as you and, as you speak, you realize your social networks overlap as you know many of the same people, professionally and personally. This candidate lacks several of the necessary competencies for this position.Consider the challenge of assessing both fit and technical qualifications when interviewing candidates and making hiring decisions. Are there situations where there is a tradeoff between fit and technical qualifications? If so, how might such a situation present itself?Reflect on the potential for rater bias in this scenario. To what extent would you be drawn to the candidate with whom you can best identify? How do you assess the truthfulness of a candidate’s responses to questions? How much would you consider other explanations, such as nervousness, in assessing why the first candidate did not seem like a team player? How do you assess the validity of the interview information, including how you weigh different selection criteria?Decide which candidate you would hire, and why.Consider your reasoning for not hiring each of the other candidates.By Day 3 of Week 1Post the following:A brief explanation of which candidate you would hire, and why. Explain what qualities you would give the most consideration and how your hiring decision relates to either good fit or bad fit for the organization. Also, explain your strategies for assessing the validity of interview information and for avoiding rater bias. Be specific and provide examples, with support from the Learning Resources or other current literature.Read a selection of your colleagues’ responses.By Day 6 of Week 1Respond to at least two of your colleagues on two different days by explaining how your understanding of bias influences or contributes to potential challenges in hiring applicants for an organization. Describe any possible bias you detect in a colleague’s hiring decision and your reasoning. Support your conclusions with the Learning Resources or other current literature.Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Post to Discussion Question link, and then select Create Thread to complete your initial post. Remember, once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit! NURS6221 Managing Human ResourcesWeek 4 Discussion Creating Psychologically Safe Healthcare TeamsAs you consider necessary qualities for a nurse executive, where do you place the capacity to persuade? Although the position may come with authority to make decisions and give orders, the ability to establish an environment where employees feel free to disagree may be as important, if not more so, than the power invested in your position.Creating psychologically safe environments within a healthcare setting is one such example.Photo Credit: Getty ImagesEnvironments are generally fashioned by the people in charge and changing how people react and respond is not as simple as flipping a switch—or even issuing a directive. It often requires providing strong evidence that encourages a change in behavior.For this Discussion, you will explore the process of creating psychologically safe healthcare teams by considering how you would educate others about the necessity of providing psychological safety and, specifically, how to achieve it.To Prepare:Review the Learning Resources on psychological safety. In particular, review the video resources featuring Amy Edmondson, a Harvard professor and expert on psychological safety in the workplace.Consider the role of team leaders in creating psychologically safe environments, and based on the resources provided, the specific benefits for healthcare organizations.Reflect on your role as a nurse executive and how you would explain to team leaders and other managers in a healthcare setting their roles in creating psychologically safe environments for team members, including benefits for teams and the organization. Consider possible types of resistance from team leaders and others, and how you would respond.By Day 3 of Week 4Post the following:A brief explanation of how, as a nurse executive, you would make the case to team leaders in a healthcare setting for the importance of developing a culture of psychological safety for team members. Describe how you would present the role of team leaders in creating psychologically safe environments, challenges you might face in working with team leaders on this goal, and how you would respond to overcome those challenges. Cite the Learning Resources or other literature to support your post.Read a selection of your colleagues’ responses.By Day 6 of Week 4Respond to at least two of your colleagues on two different days by providing alternative reasoning or approaches to making a case for psychologically safe environments in a healthcare setting and in working with team leaders to achieve that goal. Support your responses with the Learning Resources or other current literature.Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Post to Discussion Question link. and then select Create Thread to complete your initial post. Remember, once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit! NURS6221 Managing Human ResourcesWeek 6 Discussion Improvement vs. Fear Through Performance ReviewsThe face-to-face performance review is one part of performance management. Observing an employee, and then sitting down to discuss areas of strength and need is intended to produce constructive outcomes. Yet, too frequently, the reality falls far short.Photo Credit: Getty Images/iStockphotoWhen considering performance reviews, “positive” or “negative” does not refer to the substantive evaluation but to how the information is presented and discussed. For example, in a “positive” performance review, negative information is not avoided and, significantly, not communicated in a punitive way or as a reflection on employee character. Rather, negative information is detailed as an opportunity for improvement.For this Discussion, you will reflect on circumstances and behaviors that can lead performance reviews awry, and how to support a review process with constructive outcomes.To Prepare:Review the Learning Resources on performance reviews and appraisals. Pay particular attention to the media programs for potential problems and solutions to consider.Consider the benefits and drawbacks of performance reviews and appraisals.What are the characteristics of a positive and effective performance review? What factors create a performance evaluation that contributes to improved performance, rather than injecting fear and self-protection in the workplace? In what ways can performance reviews impact the effectiveness of employees and the healthcare organization?Draw on the Learning Resources, as well as your own experiences with performance reviews in healthcare settings, to consider how to avoid performance reviews that provoke fear and how to ensure a process that supports performance improvement through openness, honesty, and collaborative problem solving.Consider insights from your Module 3 Assignment interview to apply to the Discussion, such as examples of criteria used to evaluate employee performance, and if and how that criteria is communicated to employees.By Day 3 of Week 6Post the following:A brief description of factors that contribute to generating fear in employee performance reviews in a healthcare setting. Include examples from your own experience, and/or those of colleagues and other acquaintances, of positive or negative performance reviews. Explain strategies to eliminate fear and to develop and implement constructive reviews that improve performance. Support your post with the Learning Resources or current literature.Read a selection of your colleagues’ responses.By Day 6 of Week 6Respond to at least two of your colleagues on two different days by providing additional or alternative factors that contribute to generating fear in performance reviews and/or strategies for reviews that promote improved performance. Include examples and insights from your Module Assignment interview with a nurse executive. Support your responses with the Learning Resources or other current literature.Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Post to Discussion Question link, and then select Create Thread to complete your initial post. Remember, once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit! NURS6221 Managing Human ResourcesWeek 8 Discussion Differences at Work and “Identity Abrasions”A more diverse workforce can create abrasive interactions that require your attention as a nurse executive. Miscommunication, misunderstanding, or entrenched and antiquated attitudes and beliefs may result in situations where one employee is offended, perhaps deeply, by others. These “identity abrasions” that occur when ideas and attitudes clash naturally vary but relate most typically to gender, ethnicity, religion, sexual orientation, and other defining qualities of individuals.Photo Credit: Getty ImagesThis Discussion provides examples of conflict situations and offers an opportunity to consider how you would respond as a nurse executive. Given understanding and empathy are key in supporting employees, approach each vignette from the perspective of the individual who feels wronged and what that individual may need in terms of resolution.To Prepare:Review the Learning Resources on diversity and inclusion in healthcare organizations.Your Instructor will identify three “Differences at Work” vignettes as the focus of this Discussion. Read the three case studies and choose one as the subject of your Discussion post.Identify the issues in your chosen case study and reflect on how a diversity and inclusion perspective might mitigate, address, or contribute to the concept of “identity abrasion” in the workplace.Consider how this situation might affect organizational performance, staff morale and retention, and/or competitive advantage.Consider how you would respond if you were the employee in your chosen vignette and what kind of support and resolutions you might seek, or what you would recommend to this individual in terms of responses.By Day 3 of Week 8Post the following:Briefly describe the case study you selected, and explain the elements of “identity abrasion” in the employee’s experience. From the position of the employee, describe what actions and strategies would be most welcome and effective for resolving this conflict situation. Support your post with Learning Resources or current literature.Read a selection of your colleagues’ responses.By Day 6 of Week 1Respond to at least two of your colleagues on two different days, preferably one colleague who selected the same case study and one who selected a different case study. For a colleague with the same case study, compare your understanding and analysis of the situation and expand on or propose different strategies or actions for responding to the employee’s experience. For colleague(s) with different case studies, explain your questions or insights on the case study from the colleague’s description and suggest additional or alternative responses. Support your ideas with Learning Resources or current literature.Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Post to Discussion Question link, and then select Create Thread to complete your initial post. Remember, once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit! NURS6221 Managing Human ResourcesWeek 10 Discussion Incident in the ERA nurse executive’s leadership in ethical decision making is vital. This is true across the board but never more so than in situations where competing voices and priorities and a sense that timing is critical converge in ways that may be detrimental for a patient and staff.This Discussion is based on a dramatic scenario that offers two takes on the same emergency room case. As you watch and listen, consider how this Discussion can offer valuable preparation and perspective for high stakes decision making, as well as analyzing factors that influence the decisions of others.Photo Credit: [Squaredpixels]/[iStock / Getty Images Plus]/Getty ImagesTo Prepare:Review the readings and videos in the Learning Resources on responding to legal and ethical issues in a healthcare setting.The focus of your Discussion is the two-part video, Incident in the ER, in the Learning Resources. Follow this approach to viewing and reflecting on each part:View Part 1. Consider the events portrayed, the particular influences and pressures on the healthcare team, their responses and decision-making process, and your insights on the organizational culture from those actions.View Part 2. Consider the alternative scenario presented. Apply the same process as you followed in Part 1 to analyze the decision-making process, and consider what can explain the different outcome from Part 1.Reflect on the legal and ethical issues illustrated in these two scenarios. As a nurse executive, what principles can you garner from this comparison to guide your legal and ethical decision making in a healthcare setting? How would you use your leadership role to guide others in positions of power and decision making on patient care and team interaction?By Day 3 of Week 10Post the following:A brief explanation of the issues and considerations at work in the Incident in the ER scenarios. Explain the lesson(s) you see illustrated in this comparison and the principle(s) that you would identify to guide legal and ethical decision making in healthcare settings. From a leadership perspective, explain your recommendations for nurse executives on safeguards to avoid “incidents” like that portrayed in Part 1 and responses to ensure the outcome in Part 2. Support your post with Learning Resources or current literature.Read a selection of your colleagues’ responses.By Day 6 of Week 10Respond to at least two of your colleagues on two different days by agreeing or disagreeing with their interpretation of the scenarios and providing alternative recommendations for responses and actions as nurse executive. Support your ideas with Learning Resources or current literature.Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Post to Discussion Question link, and then select Create Thread to complete your initial post. Remember, once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit! NURS6221 Managing Human ResourcesWeek 11 Discussion Understanding Legal MandatesThink drug use by healthcare employees and harassment, sexual or other, of employees in a healthcare setting, and you have two scenarios that are sure to test your knowledge and judgment as a nurse executive with human resource responsibilities. Check yourself, and draw on the perspectives and responses of your course colleagues, with a Discussion of these problem situations.Photo Credit: Getty Images/CaiaimageTo Prepare:Review each of the following scenarios and choose one as the subject of your Discussion post.Scenario 1: A star surgeon is a revenue generator and holds significant power within a healthcare organization. The surgeon is also verbally abusive to lower-level staff and threatens with outbursts and inappropriate demands. Staff complaints have been frequent and responses inadequate. Another recent outburst by the surgeon has created renewed demands for effective action.Note: For more on this scenario, review the document “Mr. Coolidge’s Dilemma” in the Learning Resources. This presentation by text author Bruce Fried is based on a compilation of real situations.Imagine you are a new nurse executive in this healthcare setting drawn into a discussion on what to do about this surgeon. Consider issues raised by this situation, such as impact on morale, possible assault charges against the doctor, and potential damage to the hospital’s reputation. How do you respond?If sexual harassment were suspected in the surgeon’s “inappropriate” requests, what legal mandates, such as those under Title VII, would you need to abide by to address this situation?What ethical principles would guide your response?What strategies/approaches could support employees impacted by the surgeon?Scenario 2: A prospective employee tests positive for marijuana on a drug test in a state where marijuana is not legal.What is your role as a nurse executive in the hiring process?What are the legal mandates that you need to abide by in this situation?How would you engage with this prospective employee?What if this was a current employee? What would guide your response and how would you engage with this employee?For each scenario, reflect on the issues and considerations that stand out to you. Choose one scenario as the subject of your Discussion post. Keep in mind that you will be required to respond to at least one peer whose post is the scenario you do not select.Review Learning Resources related to both scenarios, to help you formulate your Discussion post and prepare your response to peers.Indicate your choice of scenario in the title of your Discussion post, i.e., Harassment or Marijuana Use.By Day 3 of Week 11Post the following:A brief explanation of the issues and considerations at work in your chosen scenario and how you would respond from your position as a nurse executive. Explain your decision-making process, specific actions you would take, and your reasoning. Support your thinking with the Learning Resources or current literature.Read a selection of your colleagues’ responses.By Day 6 of Week 11Respond to at least two of your colleagues on two different days, with one response to a colleague who chose the same scenario as you, and a colleague who chose the other scenario. Agree or disagree with their interpretations of their respective scenarios and provide additional or alternative recommendations for responses and actions as a nurse executive. Support your ideas with the Learning Resources or current literature.Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Post to Discussion Question link, and then select Create Thread to complete your initial post. Remember, once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit! Purchase this Tutorial @ 100.00 jQuery(document).ready(function($) {
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